Privacy Policy | Efneze

1. Introduction

This Privacy Policy describes how Efneze collects, uses, and handles information through the website, free tools, contact forms, software, and related services.

2. Information We Collect

Contact information users provide, such as name, email, company, and message.
Website usage information, such as browser type, pages visited, approximate region, device information, and logs.
Payment, license, and support information if users purchase or request software.
Support information users choose to send, including attachments or sample files if they voluntarily provide them.

3. Browser-Based Tools and User-Provided Input

Some Efneze tools are designed to process input in your browser during normal use. For those tools, tool input is not intentionally transmitted to Efneze servers for processing.

However, you should not paste, upload, or submit PHI, production data, credentials, tokens, secrets, connection strings, internal URLs, confidential business data, or other sensitive information unless permitted by your organization's policies and applicable law.

We may still receive normal technical information associated with website usage, such as browser requests, device and usage information, security logs, analytics data if enabled, and information you choose to submit through contact forms or other communication channels.

You are responsible for reviewing the tool-specific notices, Terms of Use, and your organization's privacy, security, compliance, and data-handling requirements before using Efneze tools with any sensitive or regulated information.

4. How Information Is Used

To operate and improve the website and tools.
To respond to inquiries.
To provide support.
To manage licensing, payments, and product access.
To maintain security and prevent abuse.
To analyze general website usage.

5. Sharing

Efneze does not sell personal information. Information may be shared with service providers that help operate the website, email, hosting, analytics, payment, or support workflows. Information may also be disclosed if required by law or to protect rights and security.

6. Data Security

Efneze uses reasonable measures to protect information. However, no website, software, or transmission method can be guaranteed 100% secure.

7. Data Retention

Information is retained only as long as reasonably needed for business, legal, support, security, or operational purposes.

8. User Choices

Users may contact Efneze to request access, correction, or deletion of information where applicable. Users may avoid submitting sensitive information through contact or support channels.

9. Children

The website and tools are not intended for children.

10. International Users

Users accessing the website from any region understand that information may be processed in locations where Efneze, its hosting providers, analytics providers, communication providers, or other service providers operate.

11. Changes

This policy may be updated from time to time.

12. Contact

If you have any questions about this Privacy Policy, please contact us.